Russell Miller

Professional Experience

Owner | Revenue Operations & Business Systems Lead

BGG Property Group | July 2025 – Present

• Lead investment decisions, rental management, and business systems for a small real estate company in Davidson, NC.

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Director of Salesforce Business Systems | Revenue Operations

Huntress | August 2024 – July 2025

• Architected and implemented Salesforce as the unified CRM and revenue operations platform, increasing sales and marketing alignment and data accuracy.
• Developed process and workflow standards for CPQ, deal operations, and cross-functional collaboration across sales, marketing, and customer success teams.
• Built scalable reporting and forecasting frameworks, providing leadership with reliable pipeline visibility and actionable revenue insights.

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Associate Director, Financial Services Delivery | RevOps Solutions Architect

Plative | June 2022 – August 2024

• Directed a ~12-consultant Salesforce delivery team while supporting revenue and delivery systems for a ~$40M global Salesforce consulting organization.
• Architected Salesforce solutions including Revenue Cloud, CPQ, and workflow automation to improve pipeline management, forecasting accuracy, and operational efficiency.
• Scoped and designed client engagements as a Solutions Architect, ensuring project delivery aligned with strategic business goals and enabling scalable systems adoption.

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Director of Information Technology

Attala Steel Industries | May 2021 – June 2022

• Led enterprise systems and IT initiatives for a $150M specialty steel manufacturer, improving operational efficiency, revenue visibility, and system integration across multiple facilities.
• Directed ERP system upgrade and integration, modernizing legacy workflows and improving cross-functional reporting.
• Implemented Salesforce.com to centralize customer, sales, and order management data, enabling scalable sales operations and pipeline visibility.

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Innovative Applications Manager

Nucor Skyline | June 2018 – May 2021

• Led the design, implementation, and ongoing management of Nucor Skyline’s Salesforce instance, integrating it with ERP, TMS, and financial systems to streamline operations.
• Implemented and managed Salesforce Sales Cloud and CPQ for a large national sales team.
• Developed cross-system workflows and automated processes to improve data accuracy, order fulfillment, and revenue tracking.

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Co-Founder & Chief Operating Officer

Elani Learning | April 2014 – January 2020

• Co-founded and led an online tutoring platform focused on connecting students with top-tier educators through a structured matching process and scalable operational systems.
• Designed, implemented, and maintained a Salesforce-based tutoring management system to match students with tutors based on skill, availability, and performance metrics.

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Senior Solution Architect & CRM Administrator

Bluewolf | January 2011 – October 2014

• Planned, implemented, and customized Salesforce.com solutions across multiple industries and geographies (US, UK, Australia) while supporting Bluewolf Beyond (managed services), internal operations and finance teams, and the traveling consulting group.